Top questions

FAQ: Top questions Calmerry is a meaningful therapy for everyone. We are here to help.

Calmerry is a subscription-based service. Currently, we offer weekly and monthly subscription plans, and the prices start as low as $42 a week. As long as you use our platform, all our subscription fees are automatically charged every month (except our weekly package).

Calmerry is committed to offering everyone the best possible experience with our platform and therapists. If you’re not satisfied, you can request a new therapist through your Calmerry account settings (change therapist flow).

 

Calmerry acts as a platform arranging professional services for its clients, and counselors providing the service through the platform are paid through their arrangement with Calmerry. Generally, refunds for unused time are not granted, much like in cases with other professional medical services.

 

Your refund request will be evaluated by Calmerry on a case by case basis to resolve any issue you may have, with the options of helping you find a new Counselor, extending your subscription with Calmerry at no additional cost to you or issuing a partial or full refund when applicable at Calmerry’s discretion.

 

If there is something you believe we could do differently to improve your Calmerry experience, please let us know by contacting us at [email protected]

Yes. If you’re not happy with your match, you can contact our support team via a live chat or at [email protected] and provide them with a valid reason for assigning a new therapist.

Here’s your guide to Calmerry e-counseling:

 

  • Create an account and complete a 3-minute survey.
  • Decide on a subscription plan. Currently, we offer monthly, quarterly, and biannual plans.
  • Get matched with an online therapist and start therapy. Usually, it takes up to 24 hours.
  • Follow the therapist’s guidelines and track your progress.

 

For sure, you can ask questions, leave feedback, and gain insights about your results.

Calmerry is an online therapy platform where you can get help from a licensed therapist at affordable prices. Here at Calmerry, we believe that mental help should be accessible, not a luxury, as everyone deserves a healthier life.

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