Frequently Asked Questions

Calmerry is a meaningful therapy for everyone. We are here to help.

Calmerry is a place where you can get help from a licensed counselor at affordable prices. Here at Calmerry, we believe that mental help must be accessible, not a luxury, as everyone deserves a healthier life.

Calmerry only works with licensed, verified counselors that specialize in a variety of mental health issues. We believe that taking care of your mental health can help you make healthy lifestyle choices and live a happy, fulfilling life. Therefore, our professional counselors will help you with getting the life that you want back on track.

Text Therapy. You have access to your virtual therapy room 24/7 and can leave a message to your counselor at any time. Text therapy involves asynchronous communication, so we don’t guarantee that you will get instant responses from your counselor. However, you can expect that your counselor will respond to your messages 1-2 times a day during their working days.

 

Video Therapy. You can schedule a session with a therapist using secure therapy space with a video chat room. Live video therapy sessions are held in real time and feel more personal than text-based online therapy. Multiple studies have found that live video therapy has the same effect as face-to-face sessions.

You can access Calmerry from any device, from your PC to your cell phone. You can use the web (browser) version or download an app for Android or iOS. All you need is to have a stable internet connection to communicate with your counselor.

The privacy of our clients is our #1 priority. Therapy at Calmerry is absolutely confidential. Calmerry is a fully HIPAA compliant place. All your personal information and your therapy session data are encrypted on the servers.

At Calmerry, you will only be matched with a vetted licensed therapist from your state.

Our therapists are trained, licensed, and experienced clinical psychologists, marriage and family therapists (LMFT), clinical social workers (LCSW/LMSW), or licensed professional counselors (LPC). All of them have a Master’s Degree or a Doctorate Degree in their field. They have been qualified and certified by their state’s professional board after completing the necessary education, exams, training, and practice.

One of the important parts of a successful session is to be matched with the right counselor. Therefore, we have special agents that carefully check your survey to assign the best-matched available counselor.

Generally, we don’t have free trials. However, we do our best to make our prices affordable for clients. If you are not sure you’re ready to commit to therapy for a month, you can purchase a special weekly package for as low as $44.99 and enjoy all benefits of Messaging and Live Video Therapy.

Calmerry is a subscription-based service. Currently, our clients can choose from 3 subscription plans with fees starting from $42 for Messaging Therapy. All our subscriptions are automatically charged on a monthly model as long as those subscriptions are active. You can cancel your subscription at any time.

Calmerry does not take insurance; however, we offer our clients the most affordable prices, and our options are comparable with co-pays in most insurance plans. You can check out our packages and see for yourself. Nevertheless, you can request for a receipt to be provided, which you can use for a partial or full reimbursement from your insurance provider.

It depends on the nature and severity of your condition and the type of treatment provided. Each person’s experience of psychotherapy will be different, and the time it takes to see an improvement will also vary. Sometimes even slight changes are quite visible, but the majority of clients report feeling better after 3 months of therapy. It takes time for therapy to work because ingrained habits and interpersonal patterns are not quick to change. To benefit from a therapy process, you need to actively engage in the treatment, complete assignments between sessions, and be honest with your counselor when describing symptoms and situations.

Video sessions via the Internet are as effective as face-to-face meetings in a therapist’s office. We live in an era of modern technologies that make our lives easier and more convenient. With video chat therapy, you can have digital meetings with the best industry specialists while staying at home, in the office, or on the go. Video speech therapy online enables you to be comfortable while talking to a therapist and achieve progress faster.