On average, your counselor will message you first within 24 hours.
But they’re eager to get to know you and begin this transformative journey together! So, we encourage you to initiate the conversation and share what’s on your mind.
What to write about in your first message
There’s no “right” or “wrong” way to write your first message.
Here are some ideas to add more structure to it:
- You can begin by introducing yourself, sharing your background. Consider your introductory message as a deep dive into the information you provided in the survey (and your counselor will surely review it first).
- Explain how you’re feeling and what led you to seek help on Calmerry. Describe the challenges you’re experiencing and how long they’ve been affecting you.
- It can also be helpful to mention whether you’re new to online therapy. If you’ve had previous therapy experiences, you can share what worked/didn’t work for you.
- Additionally, share what you hope to achieve through therapy, as this will help your mental health professional guide you effectively to create your therapy goals.
The more information you provide, the better your counselor can understand your situation and offer tailored support.
As you wait for their reply, feel free to go through the interactive onboarding process in the Platform guide, check out the Therapy kit, and explore Self-help tips more. You’ll find them helpful on your journey!
You can try a single 60-minute therapy session with a licensed counselor. We will match you with them within 1 hour, and you will be able to schedule a session when it suits you. See if the online format fits with no commitment. Learn more here.
No problem, you can do it in your account conveniently. Please be aware that your counselor plans their day around scheduled video sessions. To make changes to your appointment, use the web or app to cancel or reschedule at least 2 hours before the session. Don’t forget to inform your therapist.
If you cancel or fail to attend within 2 hours of the session, allocated minutes will be deducted from your balance without reimbursement.
The moment you start chatting with a counselor – be it through that first text message, your initial consultation call, or the opening minutes of a face-to-face session – that’s when your therapy journey begins.
Calmerry’s therapists are qualified and experienced in providing support for a wide range of mental health concerns and life challenges.
Some of the diverse issues they can help with include:
- Anxiety disorders (generalized anxiety, social anxiety, panic attacks, phobias)
- Depression
- Stress management and burnout
- Relationship issues
- Grief and loss
- Trauma and PTSD
- Anger management
- Body image and self-esteem issues
- Parenting challenges
- LGBTQIA2S+ matters
- Life transitions (job changes, divorce, moving, etc.)
- …and much more!
The duration of therapy can vary significantly from person to person. It depends on several factors, such as the specific issues being addressed, the treatment approach, and the individual’s progress and goals.
But here are some general guidelines:
- For mild to moderate issues like stress management, relationship problems, or mild anxiety/depression, therapy may last anywhere from a few weeks to several months.
- For more complex or long-standing issues like trauma, severe depression, eating disorders, or personality disorders, therapy may be required for 6 months to a year or longer.
The key is that therapy on Calmerry is flexible and tailored to your unique needs. Your therapist will work with you to develop a treatment plan and regularly assess your progress.
The therapy process is open-ended, and you can continue working with your therapist for as long as you find it beneficial.
Absolutely. We understand that the therapeutic relationship is crucial. So, you can request to switch therapists at any time if you feel the match isn’t working for you. For free!
You’re free to cancel anytime. However, if you were to cancel after therapy had already started, we’ll be able to refund you only for unused sessions during the first 7 days. Still, we consider each case individually – so be sure to contact us.
We don’t have any free therapy plan. However, our platform is open for everyone without an active subscription. You can use a mood tracker, guided journaling, and a library with helpful resources for free.
If you feel like you need more video sessions, you can always purchase additional ones.
A typical video session at Calmerry lasts 30 minutes. If you want to, you can chain sessions back to back to make a longer session.